Shipping and Warranty Policies – Three Brothers Boards | Exotic Wood Paddle Boards

Shipping and Warranty Policies

Shipping Policy

Please carefully inspect all item’s upon delivery. Please inspect box and unwrap contents, have the carrier document in writing a detailed description of the damages on box or board before signing anything, return damaged board to driver,  and contact us immediately. If you sign or the person receiving the product signs for the board and takes the damaged freight and driver leaves or you drive away with it, Three Brothers Boards is not liable to replace it.  You will have to pay return freight charges in order to get a replacement.


Three Brothers Boards provides a manufacturer’s warranty for defects on all new boards for one (1) year from date of purchase. This warranty covers only Three Brothers Boards that are purchased from an authorized Three Brothers Boards Dealer. This warranty applies only to the original purchaser and may not be transferred. Proof of purchase must be presented at the time of the warranty claim. This warranty does not cover any damage that may be a result of normal wear and tear, misuse of the product, unauthorized modification or repairs, accidents, heat, excessive exposure to sunlight, improper handling, storage, abuse, maintenance or care, incorrect set-up, use in commercial, rental or teaching environments, or any other irresponsible use.  Cosmetic flaws do not affect the functionality and performance of the board and are not applicable.